Innovators
They have the financial flexibility to adopt new products and keep up with your vision. They are typically younger and active in various online communities. They are quick to buy but also quick to move on.
Early Adopters
Early adopters tend to be young and can possess many traits of the various customer segments, depending on your product. They are usually opinion leaders or influencers who try out new products selectively for their audience. They are willing to try it when only a few people have tried it before them.
Early Majority
The early majority are risk averse. They gather enough data and look before they leap. They are less emotionally invested, more pragmatic, and don’t like change. To tap into this customer segment, your product and messaging must be straightforward. Case studies and reviews are king here.
Late Majority
The late majority are skeptics. They need more than just case studies. They usually have an existing solution and you may need to work twice as hard to convert them. It suggested to wait until the product is fully matured before trying to tap into this customer segment.
Laggards
Blogs, forum threads, case studies, and testimonials won’t sway this group. They prefer to get specific recommendations from people they trust. In addition to having an amazing product, you have convinced them that your product is better than their current solution.
